Terms and Conditions

Welcome to Mell Property Management. By providing your phone number and opting in to receive text messages from Mell Property Management, you agree to the following SMS Terms and Conditions.

1. SMS Communications

By opting into our SMS messaging service, you consent to receive text messages from Mell Property Management regarding:

  • Property management consultations
  • Property owner onboarding
  • Tenant communications
  • Leasing and application updates
  • Showing confirmations and reminders
  • Maintenance requests and updates
  • Account notifications
  • Appointment reminders
  • Customer service communications
  • Operational updates related to properties we manage

Message frequency varies based on your relationship with Mell Property Management and the services you request.

2. Consent to Receive Messages

You may opt in to receive SMS messages by:

  • Completing a website form
  • Submitting a rental inquiry
  • Requesting property management services
  • Completing an application
  • Signing a management agreement
  • Providing your phone number during business communications
  • Sending a text message to our business phone number

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

3. Message and Data Rates

Message and data rates may apply according to your wireless carrier's plan. Mell Property Management is not responsible for any charges imposed by your mobile carrier.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

Upon receiving your opt-out request, we will send a confirmation message and discontinue future SMS communications unless required for legal, safety, or account-related purposes.

5. Help Instructions

For assistance with our SMS messaging program, reply:

HELP

You may also contact us directly:

Mell Property Management
Phone: (360) 426-2646
Email: team@mellpm.com
Website: https://www.mellpm.com

6. Privacy

Your privacy is important to us. Information collected through our SMS program is governed by our Privacy Policy.

Please review our Privacy Policy here:

https://www.mellpm.com/privacy-policy

SMS Consent Protection

SMS consent is not shared with third parties or affiliates for marketing purposes. Your mobile information will not be sold, rented, or shared with outside parties for promotional use.

7. Supported Carriers

Our SMS messaging service is supported by most major U.S. wireless carriers. Carrier participation may vary. Carriers are not liable for delayed or undelivered messages.

8. Service Availability

SMS messaging services may not be available at all times. Delivery is subject to effective transmission by your mobile carrier and network provider.

9. Changes to These Terms

Mell Property Management reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on our website with a revised effective date.

10. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

Mell Property Management

360-427-1337

team@mellpm.com