Mell Property Management Risk Protection Guarantee

At Mell Property Management, we understand that protecting your investment is one of your top priorities. That's why we offer our Risk Protection Guarantee to qualifying owner-clients.

Through thorough tenant screening, proactive property management, and proven leasing processes, we help reduce risk and provide added peace of mind. In the unlikely event that covered losses occur, we stand behind our services with the protections outlined below.

Included Protection

If a qualified tenant placed by Mell Property Management causes covered losses that exceed the available security deposit, we will reimburse eligible expenses up to the limits listed below.

Covered Event	Maximum Coverage
Eviction Legal Fees (Non-Payment of Rent)	Up to $1,000 Dollars
Approved Pet Damage	Up to $1,000 Dollars

Maximum total payout per lease agreement: $1,000 Dollars

Eviction Legal Fee Protection

If a tenant placed and managed by Mell Property Management requires eviction due solely to non-payment of rent, we will reimburse qualifying eviction-related legal expenses up to $1,000 Dollars, after application of the tenant's security deposit and subject to the terms and conditions below.

Approved Pet Damage Protection

If an approved pet causes property damage beyond normal wear and tear and the cost of repairs exceeds the tenant's security deposit, Mell Property Management will reimburse eligible damages up to $1,000 Dollars, subject to the terms and conditions below.

Eligibility Requirements

To qualify for coverage under the Mell Property Management Risk Protection Guarantee:

• The owner must have an active Residential Management Agreement with Mell Property Management that is in good standing.
• The owner must be current on all fees and in compliance with the terms of the Management Agreement.
• The tenant must have been screened, approved, and placed by Mell Property Management.
• The tenant must be operating under a lease agreement prepared or approved by Mell Property Management.
• Coverage applies only while Mell Property Management actively manages the property.
• Coverage terminates immediately upon termination of the Residential Management Agreement.

Terms and Conditions

• General Conditions

  • The maximum benefit payable by Mell Property Management is $1,000 per lease agreement, regardless of the number of claims.
  • Any reimbursement is secondary to all tenant funds available, including security deposits and any other recoverable tenant charges permitted by law.
  • All covered expenses will first be charged to the tenant and deducted from the tenant's security deposit, where permitted by law.
  • Mell Property Management will make reasonable efforts to collect any amounts owed by the tenant before reimbursement is issued.
  • Mell Property Management reserves the right to pursue collection of any amounts owed by the tenant and retains first claim to any recovered funds associated with reimbursed expenses.
  • Any reimbursement will be processed only after the tenant has vacated the property and the final security deposit accounting has been completed in accordance with Washington State law.
  • Lease administration fees, late fees, NSF fees, management fees, or other charges retained by Mell Property Management are not eligible for reimbursement.

• Eviction Legal Fee Coverage

  Coverage applies only when:

  • The eviction is initiated and managed by Mell Property Management.
  • The eviction is based solely on non-payment of rent.
  • Mell Property Management has sole discretion regarding the timing, handling, and legal strategy of eviction proceedings.
  • Legal costs are not recoverable from the tenant.

  Coverage does not apply to:

  • Lease violations unrelated to non-payment of rent.
  • Criminal activity.
  • Nuisance complaints.
  • Unauthorized occupants.
  • Unauthorized animals.
  • Holdover tenancy matters.
  • Owner-initiated tenancy terminations.
  • Non-renewals.
  • No-fault tenancy terminations.
  • Any eviction costs associated with tenants participating in government-subsidized housing programs, including but not limited to Housing Choice Voucher (Section 8) programs.

• Approved Pet Damage Coverage

  Coverage applies only to:

  • Pets that were disclosed, screened, and formally approved by Mell Property Management.
  • Physical property damage directly caused by the approved pet.

  Coverage does not apply to:

  • Normal wear and tear.
  • Routine cleaning expenses.
  • Carpet cleaning or standard turnover costs.
  • Odor remediation resulting from ordinary pet occupancy.
  • Damage caused by unapproved or unauthorized animals.
  • Damage caused by animals acquired after move-in without approval.
  • Yard, landscaping, or exterior damage unless specifically approved by Mell Property Management.
  • Service animals or assistance animals, including emotional support animals, as required under applicable Fair Housing laws.

Important Disclosure

The Mell Property Management Risk Protection Guarantee is a voluntary company benefit provided to qualifying owner-clients. This guarantee is not insurance, a warranty, or a guarantee against loss.

Mell Property Management reserves the right to verify eligibility, determine claim qualification, and interpret the terms of this guarantee consistent with applicable federal, state, and local laws.

This guarantee may be modified, suspended, or discontinued for future management agreements at any time without notice.

Our Commitment to Protecting Your Investment

Our goal is simple: place highly qualified tenants, proactively manage your property, and minimize risk wherever possible. While no property management company can eliminate every risk associated with rental ownership, our Risk Protection Guarantee provides an additional layer of confidence and demonstrates our commitment to protecting your investment.